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 aion support usles Nc soft thiefs

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sely16
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PostSubject: aion support usles Nc soft thiefs   Tue Sep 15, 2009 10:30 pm

sowhat happens when i prorder my game whit paysafe card the cash gos down from card
and than banzai error i lost 60€ and got no game
suport still didnt answer me seriously

i think they are same as acclaim

Response (Steve) 09/15/2009 04:59 PM
Hello Sely,

Thanks for contacting NCsoft Account Support.

I am escalating your ticket for further assistance, and someone will be in contact with you as soon as possible.

Thanks,
Steve
NCsoft Account Support

Billing and Technical Support can be reached via phone,
Monday - Friday, 12pm - 5pm Central at (512) 225-6359.

ok caus of this i woud call them today but when can i call them
my knowledge of timezones sux(my time zone gtm+1)
and i thnk thiis is us phone nuber not international one
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Jerrylee
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PostSubject: Re: aion support usles Nc soft thiefs   Wed Sep 16, 2009 12:26 am

You best email them again, telling them the whole story again. Explain them how pressing the matter is because you want to early access the creation tool. And the head start on September 20.

Use the ticket number Steve gave you because other wise they might put 2 different people on your case which can result in another error. Also ask if they have a phone number, they can give you an UK number(UK is GMT+1 in summer).

I really think this is a matter of time you will get your game, but I do hope you will get your game in time to get early access like the rest of us.

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DylanLucas
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PostSubject: Re: aion support usles Nc soft thiefs   Wed Sep 16, 2009 1:09 am

Well best is to send them the receipt from ur card. And make sure they know that you have payed.
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Yoink
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PostSubject: Re: aion support usles Nc soft thiefs   Wed Sep 16, 2009 7:46 am

Please try and show some patience sely, i know it's tough but they are literally down to days and hours till the big release now, with a lot to do. They have done a lot of work to make sure we go live with the same pace of updates as Korea, so already they are doing what acclame could never manage. This is like "THE" big thing everyone has been waiting for, since even 2007 mate, there are bound to be a few hiccups with last minute purchases. Wink
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sely16
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PostSubject: Re: aion support usles Nc soft thiefs   Fri Sep 18, 2009 3:40 am

suport rockz
acclaim suport can go hide nc soft ftw dance
today we create our chars today is the day which marks the history of fail of acclaim
aion dance so just one question abut this PvPvE system
this is like ashura on 9d
or what i rly have no idea
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Jerrylee
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PostSubject: Re: aion support usles Nc soft thiefs   Fri Sep 18, 2009 6:49 am

In a way yup i think grind on mobs between your enemies. But this time you got to respect your own faction.

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DylanLucas
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PostSubject: Re: aion support usles Nc soft thiefs   Fri Sep 18, 2009 7:05 am

And no cursing like on BP. You cant talk to the other faction.......
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sely16
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PostSubject: Re: aion support usles Nc soft thiefs   Fri Sep 18, 2009 9:36 am

good:P
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